Shipping

Welcome to Luisa Gama, where we prioritize delivering convenience and reliability to our customers worldwide. Enjoy complimentary shipping on all orders over $60, irrespective of your location. We are committed to ensuring your shopping journey with us is seamless and satisfying. Below, discover everything you need to know about our global shipping process.

Global Free Shipping Policy

Experience free shipping on all orders totaling $60 or more (pre-tax and after discounts). This offer is available to customers worldwide. For orders below $60, standard shipping rates will apply.

Shipping Methods

We collaborate with leading international courier services to ensure the secure and timely delivery of your purchases. Once your order ships, you will receive an email containing a tracking number, enabling you to monitor your package’s progress.

Delivery Timelines

For orders eligible for free shipping, expect delivery within 15-30 days. Please note that actual delivery times may vary based on your location and factors such as customs processing, weather conditions, holidays, and courier efficiency.

Order Processing

We endeavor to process all orders within 1-2 business days. Once dispatched, you will receive a confirmation email including your tracking details.

Customs Duties and Taxes

Please be aware that any applicable customs duties, taxes, or fees for international shipments are the responsibility of the recipient. We recommend contacting your local customs office for detailed information regarding potential charges.

Delivery Support

Should you encounter any issues with your delivery—such as delays or missing packages—please contact our dedicated customer service team at service@https://www.luisagama.com. We are here to assist you in resolving any concerns promptly.

At Luisa Gama, by extending complimentary shipping on orders over $60 globally, we aim to enhance your online shopping experience. For any queries or assistance regarding our global delivery process, please do not hesitate to reach out.